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Policies

Our store policies, privacy policy, terms and conditions, and terms of service.

Return Policy

Returns are handled on a case by case basis. Contact store for details.

Privacy Policy

This privacy policy sets out how Acadian Luxury uses and protects any information that you give Acadian Luxury when you use this website. Acadian Luxury is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Acadian Luxury may change this policy from time to time by updating this page.

Text Message Policy

We collect information to provide and improve our Service, deliver relevant communications, and comply with applicable laws and regulations.

Types of Data Collected

    • Acadian Luxury adheres to strict compliance with mobile carrier guidelines and industry best practices.


    By opting in, you agree to receive SMS communications related to:

    Message Frequency
    Message frequency may vary depending on your interactions with our services, but you can expect approximately 3-5 messages per appointment. Message and data rates may apply. Frequency may increase during active service periods or promotional campaigns.


    Restrictions on Sharing or Selling Data

    Acadian Luxury does not sell, rent, or share your personal data, including opt-in lists, phone numbers, and SMS opt-in data with third parties. We do not participate in affiliate marketing or lead generation campaigns that involve the sharing of consumer data.

    Opt in data such as phone numbers will not be shared or sold to third parties for marketing / promotional purposes.

    We value your privacy and are committed to protecting your personal data. Any personal information you provide, including phone numbers submitted through opt-in forms, will never be shared or sold to third parties for marketing or promotional purposes.

    Assistance and Help Instructions
    If you need help or have questions about any of the messages you receive from us, you may:


    Opt-Out and Consumer Rights

    Consumers have the right to opt out of messaging programs at any time:

    Data Sharing and Disclosure

    We do not sell, rent, or share your personal information. However, we may disclose your data in good faith under the following circumstances:

    Data Security

    We use commercially reasonable measures to secure your personal data. However, no method of transmission or storage is completely secure.


    What we collect

    We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Acadian Luxury does not collect and store credit card information. All payment details are handled by the secure third party processor.

    What we do with collected information

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping
    • We may use the information to improve our products and services
    • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • We may contact you by email, phone, fax or mail.
    • We will never sell your information

    Terms and Conditions of using this Website

    Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.

    Shipping and Handling

    All orders are prepared for shipment after completed checkout. Please allow for up to 48 hours to prepare shipments.

    Orders are shipped using the selected method you as the customer chooses during checkout. Once location is entered, shipping fee is calculated.

    For local orders we offer an in-store pick up option!

    We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.